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7. QUESTIONS AND REQUESTS FOR INFORMATION. Owner acknowledges that all questions and
requests for information, including accounting, which may arise in connection with this
Agreement, shall be directed via email to frontdesk@petersonswaterfront.com , fax to
(509) 682-2740 or call (509) 682-4002. INITIAL ______
8. INDEMNIFICATION BY OWNER. Owner shall indemnify PWOA, holding them harmless from any
losses or damages that PWOA may incur as a result of this Agreement or any failure by Owner to
perform its obligations hereunder. PWOA may withhold any rental received to partially protect
itself against loss.
9. DEDUCTION BREAKDOWN FROM RENTAL PROCEEDS.
Administrative Fee: Owner hereby expressly authorizes PWOA to deduct twenty-five
percent (25%) of the gross rent as a fee payable after any applicable surcharges have
been deducted, such as Administration/Operations/Sales & Marketing. Administrative
fees will cover all expenses incurred as a result of staff, salaries and wages for
reservations, payables, receivables, telephone, operating supplies, and marketing (e.g.,
mailings, collateral material, and online and offline advertising).
10. ADVANCE PAYMENT.
• Reservations made more than 30 days prior to check-in: 50% of rental reservation due
upon booking. Remaining balance to be paid 30 days or more prior to check-in.
• Reservations made less than 30 days prior to check-in: Total rental reservation balance
is due upon booking.
11. CANCELLATIONS/FORFEITURE OF DEPOSITS. In the event of a reservation cancellation request,
the following will be followed:
• $50 cancellation fee if cancelled 61+ days in advance.
• 50% of deposit forfeited if cancelled 30-60 days prior to the check-in date.
• 100% of reservation deposit forfeited if cancelled less than 30 days prior to the check-in
date. The rental period will be placed back into the rental program. If all days of the
rental period are re-rented, guest will receive a refund of the deposit minus a $70.00
cancellation fee. Based on Management's discretion, we reserve the right to allow
cancellations of rental guest within thirty (30) days based on extenuating
circumstances that may need to be confidential.
12. ACCOUNTING. All accounting required under this Agreement will be completed within
twenty-one (21) days of the last day of interval rented. If Use Week falls within two (2)
separate monthly periods, then two (2) separate checks will be sent within twenty-one (21) days
of interval rented. All inquiries regarding the status of rental, commissions, or any other
accounting-related function must be submitted via email to:
frontdesk@petersonswaterfront.com or faxed to (509) 682-4002.
13. TERMINATION. Pursuant to the provisions of this Paragraph, this Agreement may be
terminated should Owner wish to terminate to rent, use, or bank his/her TSU time periods with
any other exchange company. Owner must submit request in writing to have the identified time
period removed from PWOA's Rental Program. The request will be granted only if the identified
time period has not already been rented or reserved, in whole or in part. It is agreed that it
would be impractical and/or extremely difficult to fix or establish the actual damage sustained
as a result of termination more than 30 days prior to the occupancy date for the Use Week that
is the subject of this Agreement. Consequently, it is agreed that a $50 fee will be assessed for
any requests more than 30 days prior to the start date of the Use Week. The fee is intended to
compensate PWOA for the marketing and/or administrative costs associated with efforts to rent